Knowledge Management

{'Product description': 'With the app, you can easily share valuable information across the entire organization, enhancing decision-making processes.', 'Use cases': 'Knowledge Repository: the Knowledge Management app offers capabilities to store, organize, and access a wide range of information, including documents, articles, FAQs, and best practices.', 'Team Collaboration and feedback': 'users can collaborate in real-time to provide feedback on articles and request updates on outdated items.', 'Access Control': 'permission settings enable administrators to control access levels, ensuring sensitive information remains secure and accessible only to authorized groups.', 'Playbooks toolkit': 'display knowledge base articles to users based on the active stage of a dynamic case using the Playbook component.', 'Key features': 'Knowledge base articles section allows users to create, view, and update content.\nSeparate view-only article pages are adopted for the content view layout for all regular KB users.\nThe Playbooks section allows configuration of knowledge base articles to be displayed at specific stages of a dynamic case, providing users access to useful materials.'}

Email: support@creatio.com

Product: All products on Creatio platform

UI Framework: Freedom UI

Version: 8.0.10 and up

DBMS: Any supported DBMS

Platform: .NET Framework